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We understand that many of the special events in your life are once in a lifetime, and you may not have ever hired a DJ or other vendor professional before and don’t know what to expect. This list pf FAQ’s will help guide you on industry standard questions and answers that you may have for us, or may prompt you for other questions you may eventually have. Feel free to use our contact link in the top menu to send us an email if there is something we haven’t covered here!
How far ahead should we consider booking our DJ?
Ideally, you should consider booking your DJ 3-6 months in advance for your event. Although many times we do have dates available weeks or even days before an event, sometimes prime event days like holidays and weekends book up fast, so it’s important to book ahead of time. On top of this, booking sooner ensures you have enough time to get to know your DJ, get all of your information like MC prep and music lists together, and takes a lot of stress off your planning.
Does just the DJ show up, or does he have an assistant or someone to help him?
In almost every event circumstance, the set up, prep, performance and take down of DJ services only requires the DJ, and he does not need an assistant to do so. When consulting with us, should your event require something extra that does have a need for an assistant, we will gladly work with you to add an assistant to your package so that everything runs smoothly, but most events do not require one. When you have your consultation, you will get to meet your DJ and do your primary communication with him, so you know the person coming ahead of time and know you mesh well with them.
Do I need to sign a contract or other paperwork?
Yes. There will be a contract you sign to protect you and your investment as well as All Circles Entertainment. Everything is legally binding and easy to understand, and your contract is all handled digitally so you can sign on your phone or computer and always have a copy on hand for your records.
Is there a anything required to book with you?
There are only two things required to book with us - a signature on your contract, and 20% of your total event fee due at the time of signing. You are not officially booked until these two things are completed, so make sure you do them both to reserve your date! Your retainer is refundable up to 20 days before your event - in the last 20 days cancellations forfeit the retainer. This will all be laid out in your contract for you.
How do I pay you once I book?
We accept all major credit and debit cards, cash, checks and PayPal. If you need to use another form of payment, please feel free to let us know and we will discuss what options are available.
What if I need a payment plan?
We understand that all financial situations are unique, and you may not be on a typical schedule. Let us know what kind of schedule is easier for you, and we will draw up a payment contract that allows you to flexibly pay for your event. Complete and final payment will be due the week before your event.
What kind of protection do you offer for our event?
In addition to liability insurance, we have backup equipment and DJ’s in the event that something happens before your event. We won’t let you down!
Do you have a large selection of music? What about old stuff, indie styles or uncommon genres?
Not only do we have a stock of both old and new music as well as corporate style and stock selections, if you talk to us about your music needs in your consultation, we will work with you to ensure we have the music you desire. We can accommodate all age groups and preferences.
What about custom or personally recorded songs?
Send us everything you want! We will make sure that any custom music you have is played on your special day.
Can you work with our wedding planner or event coordinator if we don’t want to manage things?
We know that running the day all by yourself can be stressful especially if you are the main star of the show. If you have someone else managing your day, we will absolutely work with them to ensure that everything runs smoothly. Any executive decisions you will be CC’d on to ensure you have up to date status on your event.
Are there travel fees for events outside your area?
Yes. Any event that takes place 2-5 hours away from Kent, Ohio, will incur a $50 travel charge. If your event is 6+ hours away, we will draw up a custom contract for you outlining all of our travel fees, as we know each situation is unique. Any travel that is 8+ hours away will include fees for hotel accommodations. Feel free to also talk to us about destination DJ services, we love to fly!
How do you keep our day organized?
During your consult we will take lots of notes about everything you desire for your big event, but we will also have you fill out a questionnaire for us. This allows us to categorize you and your music and event preferences and ensure we keep all of your information in one place, so your event runs exactly as you desire.
When do you arrive for my event?
The DJ arrives 3 hours before your event is set to start. This gives them enough time to set up and test equipment and ensure we are ready to go. You will need to have someone available to let the DJ into your event 3 hours before it is scheduled to start, so keep that in mind.
What do I need to provide for you to properly work our event?
The only thing our DJ needs is access to a clean, dry area with a three prong power outlet. We bring the rest!
Can we choose the music for our event? Can guests come up and request music?
Yes and yes! You can choose all the songs for your event or ask us to ensure we don’t include some genres of music. In addition to that, we always bring our entire music library, so almost all guest requests can be handled.
Can we come observe you to see if we like how you perform?
At this time we do not allow our potential clients to observe us while we work, for the privacy of our clients. We believe that a special event should be focused on work, not on interviewing for someone. With that being said, we do have video samples of us working in addition to testimonials from past clients to help you hear how we work from those who have hired us before!
What kind of equipment do you use?
Our equipment is all high grade professional sound system equipment. It includes JBL powered speakers and subwoofers, along with a professional lighting setup with Wash LED lights, derby lights and lasers. Everything is high grade.
Do we pay extra for clean up?
No. Set up and tear down is included in your booking price and all done by us.
We know that although you may occasionally hire a photographer for a family session or for your kids, event photography is an entirely different game and you may not know much about how to proceed. This list of FAQ’s will help guide you in the most common questions concerning event photography.
How far ahead should we consider booking our photographer?
Ideally, you should consider booking your photographer 6-9 months in advance for your event. Although many times we do have dates available weeks or even days before an event, sometimes prime event days like holidays and weekends book up fast, so it’s important to book ahead of time. On top of this, booking sooner ensures you have enough time to get to know your photographer, complete your engagement session if you are using them for a wedding, and get to discuss everything from lighting to posing with them before your big day.
Is there one or two photographers who will capture our big day?
All of our events have two photographers present. This allows us to capture your timeline from every angle so that you get every possible photograph from your big day. This is especially important in wedding photography! This also allows us to be in two locations at once, such as when the bride and groom are getting ready separately. There are many benefits to a photography team like ours.
Do I need to sign a contract or other paperwork?
Yes. There will be a contract you sign to protect you and your investment as well as All Circles Entertainment. Everything is legally binding and easy to understand, and your contract is all handled digitally so you can sign on your phone or computer and always have a copy on hand for your records.
Is there a anything required to book with you?
There are only two things required to book with us - a signature on your contract, and 20% of your total event fee due at the time of signing. You are not officially booked until these two things are completed, so make sure you do them both to reserve your date! Your retainer is refundable up to 20 days before your event - in the last 20 days cancellations forfeit the retainer. This will all be laid out in your contract for you.
How do I pay you once I book?
We accept all major credit and debit cards, cash, checks and PayPal. If you need to use another form of payment, please feel free to let us know and we will discuss what options are available.
What if I need a payment plan?
We understand that all financial situations are unique, and you may not be on a typical schedule. Let us know what kind of schedule is easier for you, and we will draw up a payment contract that allows you to flexibly pay for your event. Complete and final payment will be due the week before your event.
What kind of protection do you offer for our event?
In addition to liability insurance, we have backup equipment and photographers in the event that something happens before your event. We won’t let you down!
Does our package come with editing on the photos?
All of your images are post processed for lighting, exposure, color correction, composition and crop, in addition to the style we edit in. Every image you receive will have been touched up for you, so you get a beautiful timeless gallery that you will love for decades to come. At our discretion we also provide many black and white conversions of your most intimate and emotional images. Everything will also be processed and ready for print and social media sharing.
Are there travel fees for events outside your area?
Yes. Any event that takes place 2-5 hours away from Kent, Ohio, will incur a $50 travel charge. If your event is 6+ hours away, we will draw up a custom contract for you outlining all of our travel fees, as we know each situation is unique. Any travel that is 8+ hours away will include fees for hotel accommodations. Feel free to also talk to us about destination photography services, we love to fly!
How long does it take for us to get our images?
We pride ourselves in providing an industry standard of 4-6 weeks for imagery delivery. Many clients see their galleries as soon as two weeks from the date of your wedding. You’ll barely be back from your honeymoon before you have all those beautiful photographs to reminisce over!
Will our images have watermarks on them?
There will be no watermarks or markings on your images. All images will be copyright of All Circles Entertainment, but you will receive complete print and archiving rights, so you can do as you please with your images!
How do we go about discussing a desired shot list with you?
Our photographer will sit down with you during your consult and discuss the timeline as well as traditionally shot images and poses, and give you a chance to discuss any images you wish to capture on your special day, from posing to angles to special moments. We will make sure to have a complete list of the shots you desire in addition to all of the industry standard images we capture, and will bring that list with us on your special day so nothing is forgotten!
I don’t know how to schedule all the pictures during my day. Can you help with this?
When you sit down with our photographers, we will discuss the timing of your event, and talk about where it is typical to do certain sets of portraits and moments, and discuss how to best fit them in with your timeline. Everything we show you will be industry standard, so you are starting with a common set of guidelines and customizing them to fit your event. Everything will be clearly laid out for you, so you can have your wedding planner or other important individual help in any way you need to ensure your timeline runs smoothly.
It’s not a common thing to hire a videographer, so we understand that you may not have much insight into what to expect. This list of questions will help to answer almost anything you can think of before you book us for your event!
Why is it important to hire a videographer?
Capture more than an image - capture movement and sound
Photography is equally important to your big day - but it only captures a moment in time. Videography captures the sound and movement of your day, letting you relive it in real time. With a wedding video, you can watch intimate moments such as your first kiss or the cutting of the cake, see how the flowers flew through the air or your guests laughed, and relive the day from a different perspective as well as see moments you may have missed while focusing on something else. As beautiful as your wedding or event photographs will be, they cannot capture the emotional sound and motion that a videographer will do. This is a must have for your event.
Emotion of the Day
A videographer, like a photographer, doesn’t just capture and hand over raw footage - we process your video clips into a sequence that will give you an emotional, timeless video that tells your story from start to finish. You’ll laugh, cry, and have the closest thing emotionally to reliving your day over and over again.
Everything you missed on your own day
You can’t be in ten places at once, or even two - there are moments you will miss, such as your spouse getting ready, the moments before you walk down the aisle, and the reactions of guests as you focus on your new spouse. Many moments captured are ones you will have missed and it will be a sight to see when you get to experience those for the first time watching your wedding video.
Sharing with your entire family
You may have had relatives or friends who couldn’t make it - or just want to share the day with everyone who wasn’t there, but your wedding video is a great way for you to share the moment with everyone like they were sitting in the front row. Every event you may have can be shared with anyone from friends to coworkers to industry colleagues when you book a videographer for your event.
Relive it - again and again
Your special day is always commemorated and remembered not just by photos, but by the sights and sounds - the way the wind blew, the sound of your spouses’s voice as it cracks through vows, the giggle of your flower girl. There are moments that photos will never capture, and you can relive them again and again through a videography package.
How far ahead should we consider booking our videographer?
Ideally, you should consider booking your videographer 3-6 months in advance for your event. Although many times we do have dates available weeks or even days before an event, sometimes prime event days like holidays and weekends book up fast, so it’s important to book ahead of time. On top of this, booking sooner ensures you have enough time to get to know your videographer, get all of your information like your timeline and desired shots, and takes a lot of stress off your planning.
Do I get multiple videographers? Do they have an assistant?
Depending on the package you choose, you may opt for one or two videographers. The deluxe packages allow you to have video of multiple timelines happening at once, such as the bride and groom getting ready separately, or someone capturing details in an empty reception room while your guests are captured arriving on site. In general, our videographers complete set up, work, and take down by themselves with no assistance required.
Do I need to sign a contract or other paperwork?
Yes. There will be a contract you sign to protect you and your investment as well as All Circles Entertainment. Everything is legally binding and easy to understand, and your contract is all handled digitally so you can sign on your phone or computer and always have a copy on hand for your records.
Is there a anything required to book with you?
There are only two things required to book with us - a signature on your contract, and 20% of your total event fee due at the time of signing. You are not officially booked until these two things are completed, so make sure you do them both to reserve your date! Your retainer is refundable up to 20 days before your event - in the last 20 days cancellations forfeit the retainer. This will all be laid out in your contract for you.
How do I pay you once I book?
We accept all major credit and debit cards, cash, checks and PayPal. If you need to use another form of payment, please feel free to let us know and we will discuss what options are available.
What if I need a payment plan?
We understand that all financial situations are unique, and you may not be on a typical schedule. Let us know what kind of schedule is easier for you, and we will draw up a payment contract that allows you to flexibly pay for your event. Complete and final payment will be due the week before your event.
What kind of protection do you offer for our event?
In addition to liability insurance, we have backup equipment and videographers in the event that something happens before your event. We won’t let you down!
What is a highlight video?How long is this video?
While you will be getting video from your entire day start to finish, the highlight video is like the preview for a movie - it gives you snippets from your entire day so you can see pieces from start to finish and get an emotional preview of your event or wedding! Our highlight videos are typically 5-7 minutes long.
Do we have to worry about the videographer getting in the way of the photographer? What about other guests?
At absolutely no time will our videographers interrupt or cause an issue with any moment in your event. We work side by side with any photographers or planners you have for your event to ensure everything we capture is quick, discreet, and clean.
How many hours are you there for?
All packages include our arrival at the beginning of your event to the end - for weddings, this means from the start of “getting ready” to the very end of your reception!
Are there travel fees for events outside your area?
Yes. Any event that takes place 2-5 hours away from Kent, Ohio, will incur a $50 travel charge. If your event is 6+ hours away, we will draw up a custom contract for you outlining all of our travel fees, as we know each situation is unique. Any travel that is 8+ hours away will include fees for hotel accommodations. Feel free to also talk to us about destination videography services, we love to fly!
What’s the timeline for receiving our final product?
Your videos will be edited, completed, and sent to you within an industry standard 6-10 weeks after your event date. You will get your highlight video 2-4 weeks after your event date as well. We pride ourselves on this turnaround!